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Senior Product Manager, AI (Eastern Time Zone Remote, United States)

Remote-first Full-time Now hiring

• *Application Deadline: Friday, October 31st at 12:00pm central time** Who we are: M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. At M-Files, our Guiding Principles are the DNA of who we are. They unite us across diverse cultures and personalities, providing a shared foundation that builds trust, drives collaboration, and inspires excellence:

  • Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
  • Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
  • Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page. To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work. Summary of the role: We are seeking a strategic and technically savvy Senior AI Product Manager to lead the development and evolution of AI-powered capabilities within the M-Files platform. This role will be instrumental in shaping how our customers interact with and derive value from their information. Your leadership will be critical in realizing our innovative vision to deliver best-in-class AI-powered products. What you will be doing/Responsibilities and Duties:

  • Defining and driving the AI product strategy aligned with M-Files’ vision and customer needs.
  • Leading cross-functional teams (engineering, design, marketing, and sales) to deliver AI features that enhance user experience and business outcomes.
  • Owning the roadmap for AI capabilities such as intelligent metadata extraction, semantic search, document classification, and generative AI integrations.
  • Translating customer pain points and market trends into actionable product requirements.
  • Collaborating with engineering to ensure reliable and scalable AI solutions.
  • Monitoring performance of AI features and continuously optimize based on user feedback and data.
  • Evangelizing AI capabilities internally and externally, including customer presentations, webinars, and thought leadership.

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