Senior Director, Site Reliability Engineering – Mobility

Remote-first Full-time Now hiring

Job Description:

Define the multi-year SRE roadmap, pivoting from reactive firefighting to proactive, automated platform health.
Oversee infrastructure that supports millions of concurrent trips across diverse geographic regions.
Own the end-to-end incident lifecycle.
Deploy AI/ML models to analyze historical telemetry data.
Partner with Product and Engineering VPs to balance innovation speed with reliability.
Work closely with product and commercial partners to drive, prioritize, and work backwards from customer requirements.
Drive effective monthly, weekly, and quarterly mechanisms to plan, execute, and audit workstreams.
Optimize a massive global cloud footprint (AWS/GCP/Azure).
Champion "Infrastructure as Code" (IaC) and self-service tooling.
Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team.
Establish measurement of metrics-driven dev productivity across Mobility SRE org.
Present, influence, and communicate to the senior leadership team.

Requirements:

BS/MS in Computer Science, Engineering, or equivalent practical experience.
12+ years in SRE, with at least 5 years in a senior leadership role (Director or above) managing managers.
Proven track record of managing distributed systems at a "Hyper-scale" level (e.g., millions of requests per second).
Expertise in rapid development and deployment using cloud computing platforms such as AWS or Azure.
Deep understanding of Kubernetes, service mesh (Istio/Linkerd), edge computing, and global traffic management.
Excellent leadership, team-building, and dynamic decision-making skills.
Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment.
Excellent verbal and written communication skills.

Benefits:

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