Executive Administrative Assistant (Small Business, P&C Ops, Strategic Shared Services)

About the position We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Are you ready to provide high-impact support to the executive leadership of The Hartford’s Small Business, P&C Ops, Strategic Shared Services organization? As an Executive Administrative Assistant , you will serve as a strategic partner to the executive team, ensuring seamless operations and enabling leaders to focus on driving the organization’s vision and growth. This role requires exceptional professionalism, discretion, and the ability to manage complex priorities in a dynamic, fast-paced environment. The ideal candidate will have extensive experience supporting C-suite executives and a proven ability to anticipate needs, solve problems proactively, and represent the executive office with the utmost integrity. WORK ARRANGEMENTS: This role will have a Hybrid work schedule, with the expectation of working in an office (Hartford, CT) 3-4 days a week with the expectation of coming in any other days as business needs arise. How You’ll Deliver Value: Calendar Management: Manage an extremely active calendar for executive leaders, including appointments; filter and prioritize meetings and phone calls; proactively engage with others with minimal oversight. Work closely and effectively with the SVP of Small Business, P&C Ops, Strategic Shared Services to keep them well-informed of upcoming commitments and responsibilities and ensure full preparation for meetings. Communication: Prepares and coordinates materials for meetings of significance (i.e. externa/internal presentations, Board Meetings, etc.). Communicate on behalf of executive and senior leaders, providing effective and accurate updates, presentations, and announcements within and outside the organization leveraging the most efficient and effective technologies. Operational Efficiency: Establish and maintain executive routines, tracking key initiatives, deliverables, and deadlines for the executive team. Serve as a liaison between executives and senior leaders, ensuring timely follow-through and execution of strategic priorities. Oversee domestic and international travel arrangements, including itineraries, logistics, and expense reporting in compliance with company policies. Partner with event planning teams to coordinate executive events, including on-site support as needed. Reporting, Presentation & Document Management: Prepare and edit presentation materials and ensure availability. As needed, produce ad hoc reports and manage special projects (outline project needs, work with various groups to acquire necessary data, provide analysis and recommendations). Confidentiality and Discretion: Handle highly sensitive information and matters at the C-level and Senior Leadership with a mature, sophisticated approach to information security, data privacy, and confidentiality—exercising sound judgment, tact, and discretion while recognizing time-sensitive implications. Relationship Building: Build rapport and relationships with domestic and international employees and all functional partners, as well as the administrative assistant community representing the executive office with professionalism. Develop best practices for other administrative staff within Global Specialty and serve as a leader and role model within that administrative community.

Responsibilities

• Calendar Management: Manage an extremely active calendar for executive leaders, including appointments; filter and prioritize meetings and phone calls; proactively engage with others with minimal oversight.
• Work closely and effectively with the SVP of Small Business, P&C Ops, Strategic Shared Services to keep them well-informed of upcoming commitments and responsibilities and ensure full preparation for meetings.
• Communication: Prepares and coordinates materials for meetings of significance (i.e. externa/internal presentations, Board Meetings, etc.).
• Communicate on behalf of executive and senior leaders, providing effective and accurate updates, presentations, and announcements within and outside the organization leveraging the most efficient and effective technologies.
• Operational Efficiency: Establish and maintain executive routines, tracking key initiatives, deliverables, and deadlines for the executive team.
• Serve as a liaison between executives and senior leaders, ensuring timely follow-through and execution of strategic priorities.
• Oversee domestic and international travel arrangements, including itineraries, logistics, and expense reporting in compliance with company policies.
• Partner with event planning teams to coordinate executive events, including on-site support as needed.
• Reporting, Presentation & Document Management: Prepare and edit presentation materials and ensure availability.
• As needed, produce ad hoc reports and manage special projects (outline project needs, work with various groups to acquire necessary data, provide analysis and recommendations).
• Confidentiality and Discretion: Handle highly sensitive information and matters at the C-level and Senior Leadership with a mature, sophisticated approach to information security, data privacy, and confidentiality—exercising sound judgment, tact, and discretion while recognizing time-sensitive implications.
• Relationship Building: Build rapport and relationships with domestic and international employees and all functional partners, as well as the administrative assistant community representing the executive office with professionalism.
• Develop best practices for other administrative staff within Global Specialty and serve as a leader and role model within that administrative community.

Requirements

• Expertise: Minimum 7 plus years supporting C-suite or executive leadership in a large, complex organization.
• Strategic Execution & Senior-Level Support: Ability to support multiple competing priorities and end-to-end planning for timely delivery of key deliverables to SLT and various other leaders within the organization.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
• Communication & Collaboration Excellence: Expert Level written and verbal communication and proofreading skills.
• Highly resourceful team player; also, able to work effectively independently.
• Analytical Judgment : Demonstrated ability to analyze and interpret data with attention to detail, data integrity, and accuracy—identifying trends, extracting anomalies, and developing insights to inform leadership actions.
• Insightful Problem Solving: Proactive problem-solver with strong decision-making skills and sound judgment, consistently delivering high-quality work while maintaining professionalism, confidentiality, and composure.
• Technical & Organizational Proficiency: Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• AI Proficiency.
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly.

Nice-to-haves

• Education: Bachelor’s or associate degree is preferred, but not necessary.

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