Specialist, Total Rewards (SAP SuccessFactors System Administrator)

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Total Rewards (SAP SuccessFactors System Administrator) Job Code: 35410 Job Location : Remote Opportunity Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

Job Description

We are seeking a SuccessFactors System Administrator with 4+ years of experience to join our HRIS Applications team to provide advanced support for our SuccessFactors NS2 CRE environment, with certifications and experience in administering at least one module, including: Recruiting, Onboarding, Compensation, Learning and/or Performance. The ideal candidate will have a strong background in system administration & testing, customer engagement, project management and release management. The candidate should be analytical, curious, solution-oriented, system-minded, collaborative and able to think critically with minimal direction. Essential Functions:

• Consultative role, partnering with internal HR customers in regular cadence meetings to align on priorities and provide status on system updates
• Partner with IT organization and vendor support resources on projects, enhancements and production issues
• Understand the business needs of internal customers and design work flow processes and system configuration to leverage the value of the SuccessFactors tool.
• Efficient management and prioritization of proactive and reactive system change requests from internal HR customers
• Interact with SAPs self-management tools (customer community), webinars, training sessions with experts and other customers to stay updated on new functionality, influence new features and troubleshoot system issues
• Review release notes, prepare customers for new functionality and coordinate new and regression testing
• Coordinate actions to fulfill system adoption goals involving customer partnership and change management activities
• Ability to effectively qualify and prioritize work quickly based on standard SLAs, understanding business goals & impacts and available resources
• Follow business systems analyst best practices, including requirements gathering, process mapping, meeting facilitation, task lists & timelines, documentation and test planning.
• Document system configurations, processes, and procedures to maintain an up-to-date knowledge base and facilitate knowledge transfer within the team.
• Provide training and support to end-users and administrators on SuccessFactors functionality, best practices, and troubleshooting
• Able to analyze large data sets in excel and utilize common formulas/features such as (If-statements, vlookup, concatenate, pivot tables/charts) and generate a recommendation or opinion supported by data.
• Submit and escalate Production support tickets to ensure system uptime and continuity of key HR processes

Qualifications:

• Bachelor's degree and a minimum of 4 years or master’s degree with a minimum of 2 years related experience in recruiting/sourcing; in lieu of a degree, 8 years of related experience.

Preferred Additional Skills:

• Requires strong knowledge of SuccessFactors Cloud Solution, with certification(s) in one or more modules (Recruiting, Onboarding, Performance, Goals, Learning, Career & Talent Development, Reporting, Report Stories, Compensation)
• Proficient knowledge of SuccessFactors integration center, report stories, role based permissions and proxy access
• Proficient in project management principles and meeting facilitation
• Self-starter and problem solver; able to utilize available resources and analysis skills to research issues and provide recommendations
• Collaborative, positive demeanor that works well in a team setting, as well as independently
• Knowledge of HR ServiceNow and/or PeopleSoft On-Prem
• Multiple SuccessFactors Certifications; ideally Compensation
• SuccessFactors NS2 environment experience

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