Director of Regional Employee Services

Job Summary The Director of Regional Employee Services is a key leader within the Company’s Employee Services function, supporting a growing organization of over 8,000 employees. Focused on strengthening culture and elevating leadership capability, the Director serves as a trusted advisor to senior regional leaders, guiding workforce strategy and employee relations while ensuring consistent, values-aligned execution. This role leads and develops the Regional Employee Services team, strengthening judgment, accountability, and partnership across various business lines. The Director provides oversight of complex or sensitive employee relations matters, ensures thoughtful and consistent case handling, and drives alignment between regional practices and Company policies. Through strong leadership, collaboration, and data-driven insight, this role helps foster a respectful, high-performing workplace where employees and leaders can thrive.

Responsibilities

• Lead and develop the Regional Employee Services team as the front-facing HR partners across all business lines, driving consistent, high-quality support and strengthening decision-making, accountability, and leadership presence.
• Serve as a trusted advisor to senior leaders, providing strategic guidance on workforce planning, leadership effectiveness, culture and team performance, and complex people matters.
• Provide oversight across the full spectrum of employee services matters, including employee relations, leave and accommodation, workplace compliance, and other regulated employment areas, ensuring consistent and values-aligned execution.
• Identify workforce trends and recurring issues, translating insights into actionable recommendations that strengthen culture and mitigate risk.
• Partner closely with the Central Employee Services Director and team to ensure regional execution aligns with Company policies, programs, and enterprise standards.

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