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Experienced Part-Time Ramp and Customer Service Agent – Abilene Regional Airport

Remote-first Full-time Now hiring

Join arenaflex, a dynamic and fast-growing team committed to providing exceptional customer service and creating a seamless travel experience for our passengers. As an Experienced Part-Time Ramp and Customer Service Agent, you will play a vital role in ensuring the smooth operation of our airport operations and delivering outstanding customer service to our valued customers.

About arenaflex

arenaflex is a leading regional airline and ground handling services provider, operating under the American Eagle brand. We are a subsidiary of American Airlines Group, one of the world's largest airlines. Our team is dedicated to providing a safe, efficient, and customer-centric experience for our passengers and customers. We are committed to innovation, teamwork, and excellence in everything we do.

What's in it for you?

As an Experienced Part-Time Ramp and Customer Service Agent, you will enjoy a range of benefits and perks, including:

  • Travel benefits: Travel for free with your family and friends on flights across the arenaflex global network
  • Comprehensive benefits package: Enjoy comprehensive health, dental, prescription, and vision coverage to keep you healthy and thriving
  • 401(k) program: Start saving for your future with our 401(k) program, which includes employer contributions after one year
  • Paid on-the-job training and development programs: Take your career to the next level with our comprehensive training and development programs
  • Flexibility: Enjoy flexibility through shift trading and available overtime opportunities
  • Major discounts: Take advantage of major discounts on hotels, cars, cruises, and more to become a travel planning expert

What you will be doing!

As an Experienced Part-Time Ramp and Customer Service Agent, you will be responsible for:

  • Providing exceptional customer service: Create a positive start to a passenger's trip by greeting them with a smile and providing a seamless check-in and ticketing experience
  • Utilizing reservation/ticketing software: Learn and utilize our reservation/ticketing software to rebook itineraries and issue boarding passes while interacting with customers in a courteous, efficient, and friendly manner
  • Loading, unloading, and sorting freight, mail, and baggage: Load, unload, and sort freight, mail, and baggage in a safe manner while achieving on-time departures and arrivals
  • Operating company vehicles: Cruise on the tarmac in our company vehicles while getting bags to their destination
  • Working in all weather conditions: Enjoy the fresh air while working outside in all weather conditions
  • Variety of shifts: Work a variety of shifts, including irregular and/or extended hours, weekends, and holidays, to make arenaflex your long-term career

Requirements

To be successful in this role, you will need:

  • Physical ability: Carry, bend, lift, and turn with bags weighing up to 75 pounds
  • Valid driver's license: Possess a valid, unexpired, and unsuspended REAL ID-compliant, state driver's license
  • Age requirement: Be at least 18 years old
  • Education: High school diploma, GED, or international equivalent
  • Background check: Pass a pre-employment drug screen and background check
  • Work authorization: Be authorized to work in the U.S. without sponsorship

Why join arenaflex?

At arenaflex, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We are an Equal Opportunity Employer and welcome applications from qualified candidates from all backgrounds.

Explore arenaflex

Learn more about arenaflex and our culture by visiting our website or exploring our job videos.

Apply now!

Ready to take your career to new heights? Apply now for the Experienced Part-Time Ramp and Customer Service Agent role at arenaflex and join our dynamic team today! Apply Job! Apply for this job

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