Account Manager - Flexible Packaging
About Us
Mondi is a global leader in packaging and paper, contributing to a better world by developing and producing products that are sustainable by design. Sustainability is at the heart of our strategy and embedded in the way we do business, enabling us to offer a broad range of innovative solutions for consumer and industrial applications. With approximately 24,000 employees across more than 100 production sites in over 30 countries, we are united by a common purpose. At Mondi, we strive to make a positive impact through responsible business practices and continuous innovation in packaging and paper solutions.
Summary
As an Account Manager based on the east or central region, you will be responsible for managing and growing assigned customer accounts while identifying and securing new business opportunities within your territory or market segment. This role focuses on driving profitable sales growth, increasing account penetration, and delivering strong customer satisfaction through a consultative, relationship-based sales approach. Given the scale of the North American business, this position offers strong visibility with leadership and meaningful opportunities for professional growth. Your Mission Develop, manage, and grow relationships with existing customer accounts while identifying and closing new business opportunities. Promote and sell products and services using a consultative, value-based sales approach. Execute sales activities including prospecting calls, customer visits, follow-up, and account planning. Prepare clear, accurate proposals and quotations for current and prospective customers. Negotiate pricing, contracts, and terms to maximize value and profitability across accounts. Create and manage customer value plans that identify growth, share expansion, and revenue opportunities. Coordinate closely with internal teams including marketing, sales management, accounting, logistics, and technical service to deliver integrated customer solutions. Manage customer expectations and satisfaction through service level agreements and proactive communication. Establish accurate monthly sales forecasts, track performance against targets, and report on progress. Manage Day Sales Outstanding (DSO) and Accounts Receivable (AR) in collaboration with customers and internal partners. Monitor market conditions, competitive activity, and product applications to identify opportunities and risks. Participate in trade shows and industry events as needed to support business development. Provide regular oral and written updates to management on customer needs, challenges, competitive activity, and growth potential. Your Profile Bachelor’s degree in a related business field required. Minimum of 7+ years of sales experience, preferably within paper, packaging, or a related industrial/manufacturing environment. Proven ability to manage accounts from prospecting through contract close using a consultative sales approach. Strong negotiation, problem-solving, and relationship-building skills. Results-driven mindset with the ability to work independently and collaboratively within a team environment. Excellent verbal and written communication skills. Strong business acumen with the ability to understand customer needs and deliver value-based solutions. Proficient in standard business and computer applications; CRM experience preferred. Willingness and ability to travel as required (at least 50%). Professional, polished presence with a high sense of urgency and accountability. Our Offer: Salary range of $110K - $125 K with a SIP bonus Full Medical, Dental, Vision, Life Insurance 401k Retirement Savings Plan, fully vested and company match An interesting job within the packaging & paper industry Opportunities for professional growth Get in touch: We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries. Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address [email protected] to your “safe list” or address book. Apply To This Job