Experienced Customer Onboarding & Success Manager - French Bilingual – arenaflex
Join arenaflex, a leading provider of outsourced B2B demand, sales, customer success, and revenue operations solutions, as we continue to revolutionize the tech industry. Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you have a proven track record of driving sales growth and exceeding goals? If so, we invite you to apply for the Customer Onboarding & Success Manager - French Bilingual role at arenaflex. As a key member of our team, you will play a critical role in managing and optimizing relationships with property owners for our client's growing business.
About arenaflex
arenaflex is a dynamic and innovative company that has been generating revenue for the most innovative tech companies across the globe for over 35 years. Our mission is to create growth for our clients, employees, and community through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship, leadership, and career-development programs. Our exceptional team is the cornerstone of arenaflex's accomplishments, and we are proud of our award-winning workplace culture and being named a top employer in our industry. These achievements are a testament to our six core values, which are embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
About the Customer Onboarding & Success Manager
arenaflex is looking for a Customer Onboarding & Success Manager to join our team on an exciting new project. As a Customer Onboarding & Success Manager, you will be responsible for managing and optimizing relationships with property owners for our client's growing business. The perfect candidate will possess a deep knowledge of our client's platform and exceptional client management abilities.
Responsibilities
* Build and nurture partner relationships within your assigned territory
- Directly manage accounts to exceed quarterly and annual sales goals
- Analyze data to identify strategic opportunities and implement data-driven recommendations to drive sales growth
- Onboard new, high-quality supply in your assigned geography
- Maintain a strong understanding of technical integrations with software partners to provide adequate support to clients
What You Will Need to Succeed
* 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales
- French Language - level C1 and above
- Proven track record of consistently exceeding goals and targets
- Online marketplace/SaaS platform experience a plus
- Proven track record of effectively managing a leads pipeline or book of business
- Proficiency in CRM software, specifically working with leads and opportunities
- Excellent communication and presentation skills, with the ability to engage with clients via phone, email, and video
- Strong quantitative skills and the ability to interpret and apply data to drive decision-making
- Exceptional time management and prioritization abilities
- Comfort working at both strategic and tactical levels in ambiguous environments
- Ability to work within tight deadlines, adapt to changing priorities, and balance short-term needs with long-term initiatives
What We Offer
At arenaflex, we believe in providing our employees with valuable mental and physical well-being benefits, including:
- Comprehensive VHI Health cover from day one
- Structured training & career development opportunities
- Education reimbursement
- Paid birthday leave
- Child/Dependent care reimbursement
- Personal Hardship Loan Program
- Mental health and 24/7 employee assistance program
- Bike To Work Scheme / Taxsaver Leap Card Scheme
- Top-performer and tenure awards
Compensation
The pay for this position is a basic salary per annum of €38,000 with an additional variable bonus component of €6,000 per annum. There are several factors to consider, including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.
Equal Employment Opportunity
arenaflex is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.
Take the Next Step
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply To This Job
Why arenaflex?
* Join a dynamic and innovative company that is revolutionizing the tech industry
- Work with a talented team of professionals who are passionate about delivering exceptional customer experiences
- Enjoy a comprehensive compensation package, including a competitive salary and variable bonus component
- Take advantage of structured training & career development opportunities, education reimbursement, and paid birthday leave
- Be part of a company that is committed to Equal Employment Opportunity and compliance with all federal, state, and local laws that prohibit employment discrimination
What are you waiting for? Apply now and join the arenaflex team!
Apply for this job