Weekend Admissions Coordinator
Why join Givens? Givens Communities (https://givenscommunities.org/) continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes an environment of inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities. What you'll get:
- Referral bonus program
- Access to our Employee Assistance Network
Givens Communities is looking for a Weekend Admissions Coordinator to join our Health Services team! The primary purpose of the Health Services Weekend Admissions Coordinator is to follow the pre-admission and admission process for Skilled Nursing, Assisted Living, and Memory Care. This position will be responsible for communicating with residents, families, and Givens team members throughout all levels of care. This position will work closely with the case management department for all local hospitals, Independent and Assisted Living facilities, and other referral sources as indicated. This role will work on Saturdays and Sundays for a total of 16 hours per week. We are looking for someone to work remote within WNC or the Charlotte area. What you'll do:
- Work closely and communicate with the Health Services Admissions Coordinators, Health Services Directors, Director of Nursing, Nurse Supervisors, and Corporate Director of Sales for Health Service
- Establish and maintain relationships with community organizations that generate resident referrals to our campuses.
- Monitor all incoming referrals and calls from all sources (Calls, website inquiries, hospital portals, fax, etc.) and respond within 1 hour of receiving it. Utilize the Customer Relationship Management system (Aline) consistently and update.
- Complete the pre-admission and approval process in a timely manner. This includes reviewing clinicals, verifying insurances/finances, determining level of care needs, equipment needs, and gathering all necessary documentation.
- Communicating insurance coverage, out of pocket expenses, services provided, what to bring, expectations, and outline of the admission process with families prior to admission.
- Communicating information and needs regarding incoming admissions/move-ins with all departments within the facility.
- Prepare and complete all move-in Admission Agreement documents with residents/families prior to or upon arrival to facility via DocuSign.
- Schedule Admission Conference meetings with residents/families upon admission
- Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor
What you'll need:
- Bachelor's degree preferred or applicable admissions experience.
- Minimum of one year experience working with healthcare partners and a solid understanding of the healthcare and senior services industry.
- Experience with Microsoft Office 365 (Sharepoint, Excel, etc)
Compensation is $30.00 per hour. Still curious about what Givens is all about? It's kind of a long story (https://givensestates.org/about/#our-history), but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC. We already have five communities (https://www.givenscommunities.org/static_pages/GC_Brochure_Lookbook/#page=1) (three life plan communities and two affordable communities) with plans for many more in the coming years. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Apply To This Job