[Remote] Mid Office Services Specialist (MLO)
Note: The job is a remote job and is open to candidates in USA. PNC is a leading banking institution focused on delivering exceptional customer experiences. They are seeking a Mid Office Services Specialist to manage the loan process for private banking, ensuring accuracy and compliance while collaborating with various teams. The ideal candidate will have lending experience and a strong attention to detail.
Responsibilities
- Under limited guidance, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures
- Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC
- Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests
- Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests
- Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge
Skills
- Loan processing
- Credit risk analysis
- Financial operations
- Corporate accounting
- Revenue recognition
- Decision making
- Customer service
- Managing multiple priorities
- Accuracy and attention to detail
- Stakeholder management
- University / college degree with
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Bachelors
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- Corporate Accounting
- Credit Risk Analysis
- Decision Making
- Financial Management
- Financial Operations
- Results-Oriented
- Revenue Recognition
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level and years of service
Company Overview