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Sales Support Specialist

Remote-first Full-time Now hiring

Questrade Financial Group (QFG) provides a variety of financial services and is seeking a Sales Support Specialist to support the Sales & Distribution team. The role involves leading reporting for the Sales and Origination business and supporting the Manager in administrative and sales functions for the Residential Lending portfolio.

Responsibilities

  • Support the Manager through activity management and other administrative support
  • Administrate the Broker/Partner status program, including monthly commission reporting, working with cross function teams on program updates and determining broker eligibility
  • Prepare and edit professional presentations (Sales meetings, broker feedback, etc.)
  • Partner with the Events and Marketing team on ad hoc assignments
  • Manage national events calendar for Sales Team
  • Maintain on-going Sales Reporting and Volume Bonus Reporting
  • Complete weekly, monthly and quarterly reporting on behalf of the Sales & Distribution Team
  • Prepare commission reporting
  • Follow AML procedures on all files with an emphasis on 'Know Your Client' rules
  • Identify continuous improvement opportunities
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures

Skills

  • Have superior interpersonal and relationship building skills
  • Have strong knowledge of business software including Salesforce, Google and Microsoft office
  • Have solid written and verbal business communication skills
  • Are capable of handling multiple tasks and meeting stringent deadlines
  • Are self-motivated, confident and capable of working both independently and in a team environment
  • Can bring a positive, can-do attitude to our organization, using creative solutions to solve problems
  • Can establish and build on healthy working relationships with your team and peers
  • Have 1 year of reporting related work

Benefits

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Work-life balance in a hybrid environment with at least 3 days in office
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment

Company Overview

  • Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. It was founded in 1999, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.questrade.com.
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