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Remote Client Operations Itinerary Coordinator

Remote-first Full-time Now hiring

About the position Our organization is continuing to grow our remote team and is seeking individuals who thrive assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This role is ideal for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Responsibilities

  • Support clients by organizing and coordinating customized service arrangements
  • Research and review available options to match client needs and preferences
  • Secure and verify reservations to ensure details are accurate
  • Maintain professional communication through phone and email
  • Assist with schedule updates, adjustments, and general service inquiries
  • Keep client information and documentation organized and up to date
  • Participate in training sessions

Requirements

  • Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
  • Must be at least 18 years of age
  • Strong written and verbal communication skills in English
  • Reliable internet access and smartphone (computer highly recommended)

Nice-to-haves

  • Previous customer service experience is beneficial but not required

Benefits

  • Fully remote setting
  • Flexible scheduling
  • Ongoing training and learning resources
  • Supportive team culture

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