Colleague Experience Assistant - 6 Month FTC

Pets at Home is a company dedicated to creating a positive colleague experience, and they are seeking a Colleague Experience Assistant for a 6-month fixed-term contract. In this role, you will support the delivery of initiatives focused on engagement, wellbeing, and inclusion, ensuring that activities are well-coordinated and accessible across the organization.

Responsibilities

• Support the planning and delivery of colleague experience initiatives across engagement, wellbeing and inclusion
• Coordinate campaigns, events and key moments, ensuring timelines and actions are effectively managed
• Maintain and update the colleague experience calendar to ensure visibility across the business
• Provide administrative and coordination support to enable smooth delivery of activity
• Create, update and publish engaging content across colleague platforms, including SharePoint and Viva Engage
• Support the development of colleague communications, ensuring content is clear, engaging and aligned to priorities
• Maintain and manage colleague platforms and communities, monitoring engagement and sharing insights where relevant
• Manage the central colleague experience inbox, responding to queries and escalating where appropriate while tracking themes
• Support the planning and coordination of events, campaigns, recognition activity and key awareness moments
• Assist with listening activity, including surveys and feedback, while maintaining accurate records, tracking actions and identifying opportunities for continuous improvement

Skills

• Highly organised and thrive in an administrative or coordination role
• Ability to manage multiple tasks and priorities at pace
• Strong attention to detail
• Adaptable and able to respond positively to shifting demands
• Confident communicator with good written skills
• Comfortable using Microsoft Office, SharePoint and a range of digital platforms
• Enjoy working collaboratively and build positive relationships with others
• Bring a supportive and proactive approach to work
• Experience in communications, engagement, events or campaigns
• Experience of creating or managing content
• Experience supporting events or campaigns
• Experience using survey and feedback tools
• Strong organisational mindset
• Willingness to learn
• Genuine passion for creating a positive colleague experience

Benefits

• We welcome applications from those looking for hybrid working, based 2 days per week in our Handforth (Cheshire) Office.

Company Overview