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Financial Services Representative - Lone Tree, CO

Remote-first Full-time Now hiring

Fidelity Bank is seeking a Financial Services Representative to join their team in Lone Tree, CO. In this role, you will support customers by answering questions, processing transactions, and preparing for a future as the official face of Fidelity in their Investor Centers while receiving comprehensive training and support to obtain necessary licenses.

Responsibilities

  • Support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades
  • Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity
  • Continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills
  • Gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning

Skills

  • High energy and enthusiasm with a natural passion for helping people
  • Flexibility and self-motivation
  • Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment
  • Eagerness to learn and build a career in financial services
  • Ability to deliver an outstanding customer experience
  • Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once
  • Coachability, collaboration and curiosity will fuel your success
  • Successful completion of all exams for SIE, Series 7 Top Off and Series 66 licenses

Benefits

  • Paid training to help you get your Series 7 & 66 licenses
  • Personalized support
  • Knowledgeable career guides
  • Celebration of your achievements
  • Paid, on-the-job study time 4 days a week
  • Support from licensing coaches
  • Group and individualized study plans
  • Review classes
  • Dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more
  • Paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA
  • Maternal and Parental Leave
  • Tuition Reimbursement
  • Student Loan Assistance
  • 401(K) 7% match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Paid Time off
  • Commuter Benefit Program
  • Backup Dependent Care
  • Charitable match
  • Concierge Services
  • Wellness Program
  • Fitness Reimbursement
  • Bonus or other variable compensation
  • Comprehensive health care coverage and emotional well-being support
  • Market-leading retirement
  • Generous paid time off and parental leave
  • Charitable giving employee match program
  • Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Company Overview

  • Fidelity Bank is a commercial bank providing services financial sercvices. It was founded in 1974, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is http://www.LionBank.com.
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