[Remote] Events Coordinator

Note: The job is a remote job and is open to candidates in USA. MCI USA is a global engagement marketing agency that creates human-centric touchpoints to deliver innovation and growth. They are seeking an Events Coordinator to support event managers across various events, manage registration processes, and ensure smooth execution of event logistics.

Responsibilities

• Serve in a support role to event manager on an array of events ranging from fully in-person, virtual or a hybrid model
• Work with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etc
• Respond to registration email inquiries. Make registration record updates, cancellations, refunds, etc
• Maintain registration and housing tracking reports
• Manage VIP rooming lists, requirements, hospitality services
• Maintain department files and historical event documentation
• Source variety of event materials such as lanyards, sponsorship items, etc
• Coordinate department functions such as event supplies, shipping, event cancellation insurance, etc
• Actively participate in monthly client meetings
• Travel onsite to events, support onsite activations
• Maintain department files
• All other duties as assigned

Skills

• 1-5 years of event experience
• VIP customer service, ability to deliver white glove service
• Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
• Team focus but independent judgment and vision
• Solutions-oriented, creative problem solver
• Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment
• Eager to learn with a desire for career growth in the events industry
• Experience in association or corporate markets and multi-client environment preferred
• Experience working in Cvent and/or Map Your Show, a plus
• Cvent, Map Your Show or other event technologies, a plus

Benefits

• PTO
• 13 paid company holidays, including closure Christmas Eve through New Year’s Day
• 401K
• Medical, dental, vision and supplementary insurances
• Employer-paid group life insurance, short-term and long-term disability
• Employer-paid family building benefit (fertility, adoption and surrogacy)
• Employer-paid mental health benefit
• Pet discount program

Company Overview