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[Remote] Senior SQL Database Administrator DBA

Remote-first Full-time Now hiring

Note: The job is a remote job and is open to candidates in USA. NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. They are seeking a Senior SQL Database Administrator (DBA) to manage their database infrastructure, ensuring security, integrity, and performance while implementing best practices for data management, backup, and recovery.

Responsibilities

  • Design, install, configure, and maintain SQL Server databases to support business applications
  • Monitor database performance, implement tuning improvements, and optimize SQL queries
  • Develop and manage database security, ensuring data integrity and compliance with industry standards
  • Perform regular database backups, recovery testing, and disaster recovery planning
  • Automate database processes and implement monitoring tools for proactive issue resolution
  • Troubleshoot database-related issues and provide timely resolutions
  • Implement and maintain high availability (HA) and disaster recovery (DR) solutions
  • Maintain detailed documentation of database configurations, procedures, and policies
  • Stay updated with the latest advancements in database technologies and best practices
  • Participate in strategic planning for database infrastructure improvements and scalability

Skills

  • Bachelor's degree in computer science, information technology, or a related field
  • 7+ years of experience as an SQL Database Administrator
  • Expertise in SQL Server (2016/2019/2022) and Azure SQL
  • Strong proficiency in T-SQL, stored procedures, indexing, and query optimization
  • Knowledge of backup and recovery strategies, high availability solutions (Always On, Mirroring, Replication)
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent communication, leadership, and teamwork abilities
  • Familiarity with cloud database services (Azure, AWS RDS) is preferred
  • Experience with SSIS, SSRS, and SSAS is a plus
  • Experience with Databricks SQL Warehousing is a plus
  • Experience with DB Migration is a plus, specially from one cloud to another

Company Overview

  • NPS Prism offers a SaaS CX benchmarking platform that delivers Net Promoter Score and KPI insights on customer journeys across industries. It was founded in 2019, and is headquartered in Boston, Massachusetts, US, with a workforce of 201-500 employees. Its website is https://www.npsprism.com.
  • Company H1B Sponsorship

  • NPS Prism has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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