[Remote] Digital Project Manager II
Note: The job is a remote job and is open to candidates in USA. ZEISS Group is a pioneering company with over 178 years of experience in providing cutting-edge technologies. The Digital Project Manager II will manage small to mid-sized accounts, overseeing the deployment of data management software and providing support to customers and field resources.
Responsibilities
- Primarily responsible for product deployment with the end-user for a set timeline, setting the schedule and details of the job scope
- Facilitates remote/on-site installation/add-on requests with Field/Remote Implementation Specialists
- Respond to questions and inquiries from external customers to CZM networking, break-fix calls, as well as installation/configuration related calls and escalated calls
- Works with Customer Support to facilitate and schedule FIS/On-site service requests
- Secondarily respond to questions and inquiries from Field Service Engineers, Affiliates, Distributors, Sales Managers, Customer Care personnel, and any other internal customers
- Directly provide remote training sessions to the end user (WebEx) as needed
Skills
- Minimum of five (5) years' related experience in project management
- Working knowledge in a clinical setting is extremely helpful
- Should have a high degree of technical proficiency, and excellent problem-solving skills
- Superior understanding of Networking Topologies, Windows/Mac operating systems and Medical instrument networkability required
- Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
- Travel required, approximately 25% of the time, which may involve overnight stays
- BS Computer Science or Informatics, or A+, Net+, Server + certifications preferred
- Knowledge of EMR/EHR business models a definite plus
- Experience and familiarity of CZMI products and line of business a plus
Benefits
- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
Company Overview
Company H1B Sponsorship