[Remote] National Account Manager

Note: The job is a remote job and is open to candidates in USA. Sonoco Products Company is a global leader in packaging solutions with a diverse portfolio and a commitment to sustainability. They are seeking a National Account Manager for their Reels division to manage and grow strategic national accounts, develop customer relationships, and collaborate with internal teams to deliver solutions.

Responsibilities

• Manage and grow strategic national accounts within the North America
• Develop and maintain strong customer relationships across multiple levels of an organization, including executive leadership
• Create and execute strategic account plans focused on growth, profitability, customer retention, and long-term partnership development
• Collaborate closely with operations, manufacturing, customer service, finance, and leadership teams to support customer initiatives and deliver solutions
• Lead customer business reviews focused on sales performance, quality, delivery, and value-generating opportunities
• Monitor customer trends, competitive activity, market conditions, and business opportunities to support strategic planning efforts
• Coordinate pricing discussions, contract activities, and sales forecasting initiatives across assigned accounts
• Identify and develop value-added solutions and cost savings opportunities that support customer objectives and total cost of ownership (TCO) initiatives
• Represent the voice of the customer internally while balancing both customer and business needs
• Support trade shows, customer engagement activities, and market visibility efforts as a representative of Sonoco and the Reels division
• Deliver professional presentations and communicate effectively with both internal and external stakeholders
• Build strong cross-functional relationships and lead collaborative efforts across divisions and teams without direct reporting authority

Skills

• Strong strategic account management and relationship-building experience
• Proven ability to influence, collaborate, and lead within cross-functional environments
• Commercial acumen with the ability to identify customer value opportunities and support business growth
• Strong communication, presentation, and relationship management skills
• Ability to operate effectively within a lean, highly collaborative team environment
• Experience managing large or complex customer relationships is preferred, $20M+
• Industrial or manufacturing sales experience is beneficial but not required
• Candidates with strong corporate or global account exposure and high growth potential are encouraged to apply
• Bachelor's degree preferred

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement
• Relocation assistance available for qualified candidates

Company Overview