[Remote] Sales Operations Specialist
Note: The job is a remote job and is open to candidates in USA. Huntress is a remote-first company founded by former NSA cyber operators, focused on making enterprise-grade cybersecurity accessible to businesses of all sizes. They are seeking a detail-oriented Sales Operations Specialist to support the sales organization by optimizing workflows, improving efficiency, and ensuring smooth communication across departments.
Responsibilities
- Serve as a frontline resource for the sales organization, addressing questions, resolving issues, and helping unblock challenges
- Support SDRs, AEs, CAMs, Reseller Reps and SEs in achieving goals through operational guidance and cross-functional collaboration
- Partner with RevOps leadership to identify operational bottlenecks and implement solutions
- Document, maintain and optimize sales operations workflows to ensure clarity, efficiency, and consistency
- Identify opportunities for process improvements to help the sales team operate more effectively
- Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
- Assist in monthly financial reconciliation processes and data auditing
- Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
- Support training initiatives for the sales organization on tools, processes, and best practices
- Ensure accurate data and operational processes are maintained across the sales organization
- Assist with sales technology implementations and enhancements
Skills
- 5 + years in sales operations, sales support, or a related field supporting revenue-generating teams
- Experience with Salesforce
- Experience with Billing
- Strong attention to detail and commitment to process accuracy
- Maintain sales data integrity, reporting and performance metrics
- Proficiency with Microsoft Excel / Google Sheets and other reporting tools
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of sales workflows and operations best practices
- Experience with Distribution and Reseller sales support
- Experience with AI tools including Claude and Serval
Benefits
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for all full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
Company Overview