[Remote] Sr Director, Global Commercial Operations & Enablement - USA, REMOTE

Note: The job is a remote job and is open to candidates in USA. Beckman Coulter Life Sciences, part of Danaher Corporation, is committed to innovating within life sciences and biotechnology. The Sr Director, Global Commercial Operations & Enablement is a strategic leader responsible for building a scalable, data-driven commercial engine to enhance growth and improve customer experience through effective forecasting, technology modernization, and operational excellence.

Responsibilities

• Lead the transformation of commercial operations into a strategic, data-centric growth engine by establishing the global operating model, governance, and performance cadence (e.g., QBRs/MBRs). Own forecasting and funnel standards to improve forecast accuracy and pipeline quality, drive change adoption across regions and segments, and evaluate shared service functions for improvement and/or in-sourcing opportunities backed by clear financial and operational justification
• Own the commercial tech stack roadmap (e.g., Salesforce/Oracle, CPQ/quoting, analytics, enablement tools) and partner with IT/Digital to prioritize enhancements, manage vendors, and ensure scalable, well-integrated systems. Establish strong data governance and deploy automation (including AI where appropriate) to reduce friction across prospecting, pipeline workflows, quoting, and reporting while improving data quality and usability
• Lead global enablement through onboarding, role-based training, and continuous learning, embedding commercial excellence frameworks (stages, qualification, account planning) supported by performance metrics and coaching routines. Deliver field-ready playbooks and tools that improve value selling and deal progression, and partner with finance, product, and marketing to ensure consistent sales readiness for launches, new product introductions, and pricing changes
• Own territory design and optimization to improve coverage, resource allocation, and productivity across segments and geographies, partnering with commercial leadership to execute GTM strategies aligned to business objectives. Use market intelligence and performance insights to identify whitespace opportunities and prioritize growth, and lead communications and change management for territory and coverage model updates to ensure smooth transitions
• Define global reporting and analytics requirements and maintain dashboards that give leaders visibility into performance (e.g., win rate, attainment, deal velocity, deal size/ASP, and segment trends). Deliver insights and recommendations on conversion drivers, pricing discipline, and productivity, and run performance management routines that drive accountable follow-through
• Design and manage incentive compensation programs aligned to company goals and commercial strategy, with clear governance for quotas, crediting, exceptions, and plan communications. Use performance data and benchmarking to evaluate effectiveness, recommend adjustments that drive desired behaviors, and ensure competitiveness and compliance
• Oversee the commercial back office (quoting, order entry, fulfillment coordination, and support centers) to deliver responsive, scalable service across channels and a consistent “single point of contact” customer experience. Standardize lead-to-order workflows, clarify handoffs across sales/service/operations/finance, and manage SLAs, cycle times, and quality metrics to drive continuous improvement in speed, accuracy, and satisfaction

Skills

• Bachelor's degree required; MBA or advanced degree preferred
• 10–15+ years in commercial operations, sales enablement, revenue operations, and/or commercial transformation roles
• Proven track record leading global teams in matrixed environments and influencing senior stakeholders
• Expertise in forecasting, funnel management, territory optimization, and sales performance management
• Strong command of commercial systems and data (e.g., Salesforce and/or Oracle, CPQ/quoting, analytics) and data governance disciplines
• Demonstrated success building scalable enablement programs (onboarding, training, tools) with measurable impact on productivity and outcomes
• Experience in life sciences, diagnostics, and/or capital equipment markets preferred

Benefits

• Bonus/incentive pay
• Paid time off
• Medical/dental/vision insurance
• 401(k) to eligible employees
• Flexible, remote working arrangements for eligible roles
• Remote work arrangement in which you can work remotely from your home

Company Overview

Company H1B Sponsorship