[Remote] Digital Marketing Advisor
Note: The job is a remote job and is open to candidates in USA. Federal Express Corporation is seeking a Digital Marketing Advisor to lead content creation for the Content Marketing team. This role involves planning and executing digital product strategies, conducting market analysis, and collaborating with cross-functional teams to enhance customer engagement and experience.
Responsibilities
- Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience
- Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs
- Provides subject matter expertise to support strategic priorities
- Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement
- Perform other duties as assigned
- The Digital Marketing Advisor will serve as a content lead for the Content Marketing team, contributing to content creation across social media, short and long-form content, web pages, presentations, and interactive experiences
- This role is critical to growing a portfolio of content programs and campaigns across the customer journey
Skills
- Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline
- Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support
- Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities
- Technical acumen
- Strong collaboration, communications and analytical skills
- This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week
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