[Remote] IT Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leader in IT and business services, seeking an IT Senior Program Manager to enhance customer experience for global Healthcare Devices/Life Sciences clients. The role involves leading large-scale customer-driven solutions, collaborating with cross-functional teams, and managing program risks to ensure successful delivery.

Responsibilities

• Partner with business stakeholders, cross-functional teams - Manufacturing, Distribution, Finance, IT infrastructure across geographies to integrate multiple systems to create robust supply chain operations
• Define application program scope, goals and deliverables; incorporate input from cross-functional team members and communicate to senior stakeholders
• Create, maintain, and drive schedule by monitoring progress, coordinating activities, and resolving problems. Implement, manage, and communicate program changes
• Actively assess program health, utilize technical, managerial, and leadership skills to keep program velocity on track. Understand and exercise escalation process both internally and externally to ensure high quality, on-time delivery
• Lead complex technology partnerships with external vendors, integrate external teams and results into critical path and manage deliverables against SOW's
• Work closely with workstream owners and dependent teams in defining the vision and ensuring team is doing the right thing for the acquisition entity
• Prioritize team activities, lead decision-making process, and make appropriate commitments to dependent teams and stakeholders
• Proactively identify and manage program risk; apply sound engineering problem-solving techniques and innovative mitigation plans to deliver excellence
• Lead design control activity, including but not limited to requirements, risk analysis, verification and validation protocols and reports, design transfer
• Lead process improvement as required to deliver scope of work assigned
• Support Quality Assurance and Regulatory Affairs during relevant to GxP Application validation processes
• Assist in management of headcount, budget, and purchasing activities
• Present project updates to senior-level stakeholders, welcoming feedback and implementing/driving changes quickly
• Build and execute operational and technical project plans, facilitate all project gate reviews, utilize PPM tool and effectively escalate issues to meet the project milestones/goals
• Demonstrate high adaptability and flexibility to take responsibility to support new projects that has priority and as communicated

Skills

• Bachelor's degree in IT, Business Administration, Computer science or related fields
• Minimum 15 years work experience as a Project Manager
• Minimum 3 years as a Program Manager
• Minimum 3 years in Pharma/Life Science industry
• Have PMP or relevant Project Management certifications
• Program Management experience overseeing enterprise level programs
• Customer experience platform implementation leading multiple project teams working with several vendors and business groups
• Experience working with various business stakeholders, preferably in a large global organization
• Experience with traditional Waterfall/iterative project management framework and Agile methodologies
• Expertise in using different project management tools including Planview, MS Project plan, reporting dashboards and metrics
• Effective resource management, budget and change management, while delivering consistent quality implementation to stakeholder expectations
• Strong communicator with effective presentation skills delivering formal presentations & risk mitigations, benefits & financial realizations
• Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals & priorities
• Effective conflict & impediments management in a fast-paced environment, take higher responsibilities working with cross functional team who are working on multiple priorities
• Excellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines
• Excellent written and verbal communication skills is a must

Benefits

• Incentive compensation based on individual and/or company performance
• Company benefits that will depend on the nature of the role offered
• Medical, dental, and vision insurance
• Flexible spending or health savings account
• Life, and AD&D insurance
• Short-and long-term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits

Company Overview

Company H1B Sponsorship