[Remote] Director of Compliance and Marketing

Note: The job is a remote job and is open to candidates in USA. Gallagher Benefit Services is a trusted partner helping organizations with their people decisions. They are seeking a dynamic Director of Compliance & Marketing to oversee compliance programs, liaise with regulators, and ensure adherence to policies in one of the largest Medicare brokerages in the nation.

Responsibilities

• Oversee all aspects of Your Way Insurance’s Compliance program
• Act as the primary liaison with TPMOs, carriers, and regulators during audits, inquiries, and corrective action plans (CAPs)
• Assist in compliance training, monitoring, and auditing to ensure adherence to applicable policies, procedures, and regulatory requirements
• Monitor evolving statutory, regulatory, and carrier requirements, updating compliance programming to align with new standards
• Review scripts, training materials, and marketing content prior to each enrollment period to ensure compliance
• Develop and maintain policies, procedures, the annual compliance work plan, and risk assessments
• Support internal investigations, reports, or complaints related to suspected FWA violations, including CTMs, DOI investigations, and government inquiries
• Deliver compliance training, including general compliance and FWA training sessions
• Coordinate with TPMO’s and carriers regarding compliance metrics and marketing requirements
• Maintain compliance metrics and ensure timely, accurate reporting
• Collaborate with Your Way Insurance leadership to strategize on risk mitigation and monitor compliance metrics effectively

Skills

• Bachelor's degree required
• 8–10+ years in Medicare/health plan compliance with 5+ in leadership
• Developed sense of business judgment obtained via a minimum of 8 to 10 years of experience working with a compliance program within a highly regulated industry
• Strong writing and communication skills, such as executive presentation and reporting
• Comfort in policy drafting and creating processes to drive results at scale
• JD, MHA, or MBA strongly preferred
• CMS regulations (42 CFR Parts 422 and 423), Medicare Managed Care Manual, and Prescription Drug Benefit Manual
• CMS marketing guidelines
• Experience with carrier or regulatory audits
• Experience with HPMS, FDR oversight, and CAP management
• HIPAA Privacy and Security regulations
• Data analytics, such as PowerBI, Excel, and Artificial Intelligence Platforms

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

Company Overview