Contingent Workforce Planning Partner
About the position Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The People Operations team combines expertise in strategy, process, tooling and insights to create solutions that simplify work and help every Hoodie succeed. As our workforce evolves, we are strengthening how we manage and scale our extended workforce globally. As a Contingent Workforce Planning Partner, you will lead the strategy and day-to-day operations of our Extended Workforce (XWF) program as we re-establish and scale this function within People Operations. You will oversee the full lifecycle of contingent workers, from budget intake through offboarding, while implementing systems and processes that improve visibility, compliance, and efficiency. This role partners closely with Finance, Procurement, Legal, and business leaders to ensure workforce decisions are informed by accurate data and aligned with company priorities. Your work will directly shape how Robinhood plans, tracks, and optimizes its global extended workforce! This role is based in our Chicago, IL, Menlo Park, CA, and New York, NY office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
Responsibilities
- Own the full lifecycle of the extended workforce program, from budget approval and worker onboarding to offboarding and documentation management.
- Lead the implementation of a new Vendor Management System (VMS), including structured change plans, stakeholder communication, and adoption tracking.
- Redesign and manage the Preferred Vendor program, establishing clear performance metrics, governance standards, and review cadences.
- Maintain accurate extended workforce data, including service periods, end dates, and worker classifications, to support compliance, audit readiness, and workforce reporting.
- Develop scalable reporting dashboards and program metrics that provide leaders with actionable insights for workforce planning and cost management.
- Partner with Finance and Legal to manage extended workforce considerations during mergers and acquisitions, ensuring seamless integration and compliance.
- Create and deliver training materials and a centralized knowledge base to guide internal teams and external suppliers on extended workforce processes and systems.
- Identify and implement process improvements and automation opportunities that increase efficiency and strengthen program controls.
Requirements
- A bachelor’s degree or equivalent practical experience.
- 5+ years of experience managing extended workforce programs, business operations, or related functions such as HR, Finance, or Procurement.
- Strong communication skills and the ability to collaborate effectively with business leaders, suppliers, and internal partners.
- Proficiency in Google Workspace (Docs, Sheets, Slides) and experience building structured reports or dashboards that inform business decisions.
- Experience improving processes or implementing new tools that increase operational efficiency and data accuracy.
- Familiarity with HRIS and procurement systems such as Workday and Coupa.
- Working knowledge of global and regional compliance requirements related to contingent or extended workforce programs.
- Experience supporting workforce planning in a growing international organization.
Benefits
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
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