Content & Communications Producer
Tropic Skincare is a rapidly growing beauty business committed to creating innovative and sustainable skincare products. They are seeking a Content & Communications Producer to craft engaging content for various communication platforms, focusing on training and community engagement while embracing AI and emerging technologies.
Responsibilities
- Build and produce Ambassador emails, including event invitations, incentive updates, recognition campaigns and targeted communications
- Ensure every communication is beautifully presented, mobile-first and optimised for engagement
- Source, organise and manage imagery, assets and supporting content for communications
- Support email testing and performance analysis, using insights to continually improve results
- Creation of automated Ambassador communications within our systems and CRM platforms
- Produce presentation decks, learning materials, workbooks, guides and toolkits for training programmes and live sessions
- Support the creation of learning content for Tropic Pro, and use AI-powered video tools such as Synthesia to create polished training videos and bite-sized explainers
- Create content for our Ambassador and Leader Facebook communities, including recognition posts, product spotlights, polls and bite-sized learning
- Adapt training and communications into engaging, social-ready formats
- Embrace AI tools and emerging technology to improve efficiency and creativity
- Build templates, processes and content systems that help the team work smarter
- Stay curious about new platforms, trends and best practices
Skills
- A strong eye for design, layout and visual storytelling
- Excellent attention to detail and pride in producing high-quality work
- Confidence using Email design programmes, Adobe Creative Suite and PowerPoint
- Experience building emails or working with CRM platforms
- A genuine interest in AI, technology and finding smarter ways of working
- Strong organisational skills and the ability to manage multiple projects simultaneously
- A user-first mindset, always thinking about how content will be received and experienced
- Basic video editing skills using tools such as CapCut, Premiere Pro or similar; familiarity with AI video tools such as Synthesia is a bonus
- Experience creating content for social media or online communities
- A background in beauty, training, education, community management or customer engagement
Benefits
- Hybrid working
- Up to 33 days’ holiday
- Enhanced family leave
- Private Medical Insurance
- Medicash plan
- Life insurance
- (All available after a qualifying period)
- EAP through the Wisdom App
- Generous product allowance and 50% discount for family and friends
- Access to retailer discounts
- Cycle to Work and Electric Car schemes
- Free breakfast bar
- Dog-friendly HQ with a chill zone and pool table
- On-site parking
- Regular social events
- Plenty of well-being treats throughout the year
Company Overview